NY Restaurant Show | NYSRA Educational Sessions Schedule
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All sessions are presented in Booth 1430 at the Javits Center.
NYSRA Hospitality HQ: Learn, Grow, Lead
Sunday 3/23 | 12:00-12:45 p.m.
Empowering Your Business: Navigating Insurance Challenges in the Hospitality Industry
In the hospitality industry, managing risks and protecting your business are essential for long-term success. This session, led by Carrie Shaw, Account Manager with Mirabito Gresham, will provide practical insights into tackling the unique insurance challenges faced by hospitality operators.
Sunday 3/23 | 1:15-1:45 p.m.
Elevate Your Restaurant Career with ServSafe and ServSuccess
Whether you’re looking to strengthen food safety practices, enhance workplace culture, or advance from entry-level to management, our comprehensive training and certification programs provide the skills and knowledge needed for success. Presented by Renee Hoggay, Sales Manager, National Restaurant Association.
Sunday 3/23 | 2:00-2:45 p.m.
Creative Approaches to Boost Hospitality Employee Retention
Employee retention is a critical challenge in the hospitality industry, where high turnover rates can impact service quality and team morale. In this session, Sarah Diehl, Founder & Principal of Empowered Hospitality, will share innovative strategies to attract, retain, and engage top talent in your organization.
Sunday 3/23 | 4:00-4:45 p.m.
Refreshing Profits: Innovative Non-Alcoholic Beverage Options to Boost Sales
Join us for this informative as we dive into how a well-crafted non-alcoholic beverage program can enhance your menu and significantly boost your bottom line. Whether you’re looking to diversify your menu or maximize profits, this session will provide the actionable tips and real-world examples you need to succeed. Presented by Marco Salazar, CEO, Adult Non-Alcoholic Beverage Association and Kelly Bush, owner, The Union Tavern and Marshall Street Bar & Grill.
Monday 3/24 | 12:00-12:45 p.m.
Al Fresco All Stars: Best Practices for NYC Outdoor Dining
In this session you’ll get a refresher on Dining Out NYC program rules, insights into how the program is going so far, common application errors or violations to avoid, and tips in preparation for the start of the first spring season for Dining Out NYC roadway seating areas. You’ll hear directly from DOT staff and Kathleen Irwin, NYSRA NYC Government Affairs Manager.
Monday 3/24 | 1:15-1:45 p.m.
Elevate Your Restaurant Career with ServSafe and ServSuccess
Whether you’re looking to strengthen food safety practices, enhance workplace culture, or advance from entry-level to management, our comprehensive training and certification programs provide the skills and knowledge needed for success. Presented by Renee Hoggay, Sales Manager, National Restaurant Association.
Monday 3/24 | 2:00-2:45 p.m.
The Green Wave: How Restaurants and Bars Can Embrace Cannabis Culture
The rise of cannabis legalization and consumer interest is creating unique opportunities and challenges for the food and beverage industry. Join industry experts for an in-depth exploration of the intersection of cannabis and hospitality. Presented by Shelby Poole and Julia Deviatkina.
Monday 3/24 | 3:15-3:45 p.m.
How RestaurantOwner.com Can Elevate Your Restaurant Operations
This platform delivers exclusive resources that enhance operations, foster positive workplace cultures, and drive long-term profitability. In this session, we’ll explore how RestaurantOwner.com can be a game-changer for your business, offering a robust suite of features tailored to the unique challenges of independent restaurants. Presented by Chip Romp, Senior Director, Workforce Development & Business Services, National Restaurant Association.
Monday 3/24 | 4:00-4:45 p.m.
Strategies for Critical Conversations in Hospitality Management
Navigating tough conversations is an essential skill for hospitality managers, where team dynamics often require high emotional intelligence and effective communication. In this session, Sarah Diehl, Founder & Principal of Empowered Hospitality, will provide actionable strategies for handling critical conversations with employees.
Tuesday 3/25 | 11:00-11:45 a.m.
How RestaurantOwner.com Can Elevate Your Restaurant Operations
This platform delivers exclusive resources that enhance operations, foster positive workplace cultures, and drive long-term profitability. In this session, we’ll explore how RestaurantOwner.com can be a game-changer for your business, offering a robust suite of features tailored to the unique challenges of independent restaurants. Presented by Chip Romp, Senior Director, Workforce Development & Business Services, National Restaurant Association.
Tuesday 3/25 | 12:00-12:45 p.m.
Navigating Paid Time Off and Break Requirements in New York
Join hospitality labor attorney Adam Gross as he breaks down New York State’s paid time off and break requirements. Gain a clear understanding of your responsibilities under laws like New York Paid Sick Leave, Paid Family Leave, Paid Prenatal Leave, and mandated meal periods. Whether you’re a single-unit operator or managing a multi-location enterprise, this session will equip you with actionable insights to navigate these critical regulations with confidence.
Tuesday 3/25 | 2:00-2:45 p.m.
Cultivating Compassion: Elevating Mental Health Awareness in Hospitality
This session explores the critical importance of mental health awareness in creating a resilient and supportive workplace culture. Join Jenn Staples, Clinical Psychologist, Adjunct Professor, and Co-Founder of guts., a nonprofit dedicated to increasing access to evidence-based mental health resources, as she discusses actionable strategies to prioritize mental well-being among restaurant staff and management.